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The Effects of Content Management Systems on Effective School Management: Evidence from the University of Bamenda, Cameroon


Author: Chiny Ngam* & Prof. Belinga Bessala Simon
Department of Curriculum and Evaluation, Educational Management and Administration, University of Yaoundé I, Cameroon.
Published Date: 2026-08-30
Keywords: Content Management Systems; school management; digital governance; educational administration; tertiary education; Cameroon.
Abstract:

Universities everywhere are being pushed to run tighter, more transparent, and more responsive administrations, and much of that pressure now lands on how well institutions manage their digital information. This study looked at whether Content Management Systems (CMS) actually make a difference to effective school management, taking the University of Bamenda in Cameroon as a case. We surveyed 145 administrators, lecturers, and support staff, drawn from an estimated population of 1,000 through proportionate stratified and purposive sampling, and analysed their responses using descriptive statistics and Spearman's rank-order correlation. The picture that emerged was fairly clear: CMS use and effective school management were positively and significantly related (ρ = .541, p < .001), a moderate-to-large association by conventional standards. In practice, this means staff who work with better-organised, more accessible digital systems also tend to report smoother coordination, communication, planning, and decision-making. The null hypothesis was rejected. We conclude that CMS are not a peripheral IT concern but a genuine lever for administrative performance, and we recommend that the university back this up with real investment in ICT infrastructure, sustained staff training, and clearer policy on how digital content should be managed.